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I really wanted to know more about how to use Microsoft Word, Excel and PowerPoint.

I really wanted to know more about how to use Microsoft Word, Excel and PowerPoint. I used these programmes on a daily basis but only ones that other people had put together etc. I could change basic information on an Excel documents and just about throw a letter and a very basic PowerPoint together but if anything went wrong that was the end of the line for me, as I didn’t know how to correct it! This stopped me from suggesting new processes or ways of documenting information and it was also very embarrassing asking for help on something that appeared so ‘simple’.

I studied for the ECDL in my own time at my own pace. The Exam dates were really flexible too, with plenty of choice of when I could attend. The material I was given to study was really easy to use and informative, it was also really interactive.

I ended up passing all 4 exams (Word, Excel, PowerPoint, improving productivity) with an average pass mark of 90%. 

I am much more confident using these programmes now and I am really looking forward to getting the opportunity to show off my new skills!

Elisa Powell 

YBS Bradford


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“I became a rep to support colleagues who need assistance and someone to stand up for them.”

Dyane BlakeCustomer Value Management Team, Marketing